FAQS
Here are some answers to our most commonly asked questions but please get in touch if there’s anything else you’d like to know.
IS IT POSSIBLE TO CUSTOMISE OUR MENU?
You can view our menus here but we also love to custom design a menu so contact us and let us know your plans.
How do I BOOK?
Bookings are made with a 10% deposit on expected spend (based on number, pax estimate or budget) and a signed ‘engagement of service’ contract. The deposit lock us in for the date required. Our deposits are non-refundable, but are transferable 1x under circumstances beyond contact such as Covid-19.
When is the balance due?
The balance is to be paid two weeks prior to your event day, less deposit paid.
what is included in your pricing?
Our pricing includes our travel within 30km from our base in Coroglen (please inquire if you’re outside this zone), plates, all our staff and serving requirements, and cocktail napkins for canapés. Read more about our pricing here.
Price + Package adjustments
Sugarfish reserve the right to update our packages, pricing, and menus annually to reflect the market costs and other variables that may impact our services. This ensures that we continue to provide the highest quality and freshest ingredients available.
Estimates + Final Invoices
We are more than happy to provide you with an initial estimate to assist in your wedding budgeting. Initial estimates are intended as preliminary figures. These are not locked-in or guaranteed prices. While we strive to adhere to estimated prices, we cannot predict or control changes in supplier costs at the time of ordering.
Advanced Season Bookings
If you are looking at booking for an advanced season, please be aware that our packages, prices + menus are for the current season of September 2024 – May 2025. We update our packages, prices and menus annually in August.